Legal access and account conditions
Our Legal terms apply when you create, use or request changes to an account. Access depends on local law, and we may ask you to complete phone verification before account access or before reviewing an account-change request. You are responsible for keeping login details private and
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for making sure your account details match the information you submit. Payment records connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account may be retained to reconcile deposits, withdrawals and status checks. Where local law permits, you can ask us to clarify a
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term, correct personal details or explain why an access check is needed. We do not describe access as available everywhere; your location and applicable Indonesian requirements matter. If you are in Medan or elsewhere in Indonesia, use the policy contact path before proceeding when an eligibility
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point is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.